TOYOTA Rent-A-Lease SHINSAPPORO

Introduction of New Chitose Airport Reception Desk

To the customer who will arrive at New chitose Airport

New chitose Airport New Chitose Airport international terminal building

On March 26th, 2010 the New Chitose Airport international terminal building will be renewal opened.
When you arrive at the New Chitose Airport after on March 26th 2010, the rental car counter should be changed, so please be noted.
When you arrive at the New Chitose Airport from the international flight, you should be 2nd Flore of the airport building. Please take your baggage and go through customs.

Chitose Airport

1 Go through the exit gate and turn the right.

2 Go through the exit gate and turn the right.

3 You will see the sign for the rent a car, so please follow the sign.

4 take an escalator to the 1st Flore.

5 Go down to 1st floor.

6 You will see the sign for the rent a car, so please follow the sign.

7 The staff at the counter is not the staff from Toyota but are the staff from the airport and take care of all the transportation.

For customers who use New Chitose Airport

The reception desk of "TOYOTA RENT-A-CAR SUZURAN" is located in the first floor of New Chitose Airport.

1.When you arrive New Chitose Airport

Please follow the instructions in the airport and the following guide to get to our reception desk.
There are two TOYOTA desk locate next to each other. Please visit “SUZURAN”.

Meanwhile, you may have to walk a few minutes to reach our reception desk depends on where your arrival gate is.

Location of the car rentals counter

Location of the car rental counter

2.Procedure in reception

After confirmation of customer’s name and driving license, we provide free shuttle bus for customers going to “New Chitose Airport Suzuran Shop” which takes about 9 minutes.

3.Arrival at the shop

It takes a few simple procedures before departure.
(Should you have agreed with the “Important Details” during reservation, you can skip the explanation before departure.)

4.After the procedures are done

After the procedures are done, we will give the contract to you. It is an important document. Please keep it until you return.

5.Introduction of Rent a Car

Our staff will show you to your car. Please check if there is a scratch or dent on the car with the staff before departure. The operation of the car various in different models. Should you have any enquires, please feel free to ask our staff.

6.Returning the car

Please return the car to “New Chitose Airport Suzuran Shop” but not to New Chitose Airport.
When you return to “New Chitose Airport Suzuran Shop”, please give the contract to the staff. The staff will check if there is any damage and then calculate the final payment.

 

We provide free shuttle bus for customers going to New Chitose Airport.
*Since the shop is crowded, please return around 1 to 1.5 hours before your flight departure.