International Terminal Building Counter
1. When you arrive at New Chitose Airport
From the arrival gate of the International Terminal Building, take the escalator or elevator to the Toyota Rent-A-Car Suzuran counter on the 1st floor.
Location of the International Terminal Car Rental Counter
2. Procedures at the counter
Please pick up the phone at the counter to talk to one of our representatives.
Please inform us of the name and reservation number of the person who made the reservation.
Once your reservation is confirmed, please wait near the counter so that we can arrange a bus to take you to our location.
3. When you arrive at the location
After arriving at the New Chitose Airport Suzuran Shop, you can go through the rental car contract procedures and you’re on your way.